1. Manufacturers to Make Rapid Incremental Planning and Inventory Optimization the “New Normal”
2. Brand Owners and Retailers to Synchronize Operations through Shelf-Centered Collaboration
3. Shippers to Adopt New Partnership Models to Support the Green Evolution
4. Automakers to Restructure the Supply Chain Amid Power Shift and Globalization

Source.

1. Social Marketing technologies and strategies emerge as important aspects of corporate thinking 
2. Mobile CRM becomes a top priority for business and technology vendors
3. Technology companies embrace “social” versions of multiple parts of the enterprise value chain including (and especially) CRM, SCM, and maybe even ERP
4. Companies are moving toward creating ecosystems to fill out social CRM portfolios
5. Open Source as a factor in CRM will no longer be a differentiator
6. Customer service becomes the leadi

Read this article from Tom Steinert-Threlkeld on ZDNet. For more bullish predictions on cloud computing check this inventory of trends & forecasts for 2009.

1. Content is king, contacts are queen.
2. Media will all be focusing more on monetization of (sometimes: hidden) digital assets.
3. Subscription models for premium features and services will blossom.
4. Filesharing will, in all kinds of disguises, remain a main driver of social media’s success.
5. The most successful communities and social media that don’t have a sustainable revenue model can be acquired relatively cheaply.
6. Big American communities will focus on monetizing non U.S. traffic.